Customers are the best judge of performance.
87% of customers rate our overall performance as ‘Very Good’.
Our recently completed satisfaction survey provided excellent results. We have summarised the responses in the graph below.
Over recent years we have heavily invested in our IT systems and infrastructure. This investment, has been key in enabling the continued delivery of our services throughout the Covid pandemic. Despite these extra challenges, our customer satisfaction levels remain high. We’re reassured to know that we continue to meet our customers’ needs and expectations.
We directly employee all team members and have a focus on their continual development. This ethos means that we have an experienced, dedicated team. A team who can provide respected, impartial advice on asbestos surveys, testing and removals. It seems that the results speak for themselves and our approach works.
Thank you to our customers who took the time to complete the survey. For those of you who expressed an interest in other supporting services, we will be in touch.
Established in 2002, we are Cornwall's longest standing, independent, UKAS accredited asbestos and Legionella consultancy.